EST 2003
Manila, Philippines

Privacy Statement

This Privacy Notice (the “Notice”) shall govern and apply to data collection, recording, updating, modification or corrections, usage, sharing, storage, retention and destruction or disposition by Eyespy Detectives and Investigators Co (“EYESPY”) in this website.  By clicking the accept button, the user is deemed to have accepted and conformed to the stipulations and provisions detailed in this Notice. 

EYESPY commits faithful adherence to its obligations on data privacy as specified in Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012”, its implementing rules and regulations, and all other relevant data privacy laws.  EYESPY’s activities, procedures and objectives in relation to data processing are guided by, consistent with and pursuant to the principles of transparency, legitimate purpose and proportionality.  

In using the Contact Us feature in this website, EYESPY may ask you to provide certain contact and personal identifiable details, such as your name, e-mail, home, work or some other address, telephone numbers (landline or mobile).  Further information may be collected when EYESPY exchanges communications with you such as but not limited to sensitive personal information, such as nationality, birthday, marital status, gender, educational attainment, occupation, religious, philosophical or political affiliations, family background, government issued data like social security number and passport details.  EYESPY warrants that such information provided shall be used for the specific purpose for which the information was relayed, and/or in connection with this website, and will be afforded the strictest confidentiality. 

EYESPY also keeps track of your browsing of the website, collects information about your use of the website and other technical information such as; (i) Device Information (your hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the site), and,  (ii) Log Information (information automatically collected and stored in server logs including navigation paths and search queries, mobile related information if you access the website using your mobile device, internet protocol address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL and cookies that may uniquely identify your browser or your account). 

EYESPY may also collect information on the frequency and scope of your use of the website, the duration of your sessions, the web pages that you visit, information that you read, content that you use or create, advertisements that you view or click on, your communications with other users and third parties, the Internet Protocol (IP) address, the name of the domain that serve you to access the website, and the geographic location of the computer system that you are using to log-in. Such data is usually automatically collected and stored among others in log files of the website's computer servers.

EYESPY may install "cookies" to help you personalize your experience with the website.  A “cookie” is a HTTP file that is placed on your browser by a web page server.  Cookies cannot be used to run programs or deliver viruses to your device. Cookies are uniquely assigned to you, and can only be read by the web page server of the website that issued the cookie to you. You can accept or decline cookies by modifying your browser setting to decline cookies if you prefer.  Unless you have modified your browser setting to decline the cookie, if you continue to use the website, the cookie will be automatically installed.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the website.

Pursuant to Republic Act No. 10175, or the Cybercrime Prevention Act of 2015 (the “Cybercrime Law”), law enforcement authorities, with due cause, shall be authorized to collect or record by technical or electronic means traffic data in real-time associated with specified communications transmitted by means of a computer system. This same provision applies to use of EYESPY’s website.  Traffic data refer only to the communication’s origin, destination, route, time, date, size, duration, or type of underlying service, but not content or identities. 

Further, pursuant to the Cybercrime Law, the integrity of traffic data and subscriber information relating to communication services provided by a service provider shall be preserved for a minimum period of six (6) months from the date of the transaction. Content data shall be similarly preserved for six (6) months from the date of receipt of the order from law enforcement authorities requiring its preservation.

EYESPY may also use your personal data to inform you of other products or services available from EYESPY its affiliates, subsidiaries and external business partners. Thus, EYESPY may contact you for any or all of the purposes below:

  1. to market, promote and advertise our products, services, events, initiatives and activities;
  2. to customize our advertising, promotional and marketing activities, and,
  3. to conduct research, survey and perform statistical analyses of user behavior in order to measure relative consumer interest on our various products, services and activities; and 

Except as otherwise expressly provided in this Notice or as otherwise expressly authorized by you, EYESPY shall not give any of your personal information to any third party. However, EYESPY does not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties.

Further, you hereby acknowledge that EYESPY may have to disclose such information to its authorized agents or representative, employees, consultants, and personnel on a need to know basis in any and all instances when such disclosure is necessary for the execution of efforts geared towards overall customer satisfaction, which include information dissemination through marketing of EYESPY and its subsidiaries’ and affiliates’ products and other means, facilitating services requests and maintenance work, and the like.  Furthermore, EYESPY can (and you authorize us to) disclose any information about you to private entities, law enforcement agencies or government officials, as EYESPY, in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law, regulation, legal process or governmental request or in order to comply with an investigatory, legal, regulatory or administrative proceeding (including a subpoena, civil investigative demand or similar process) or a court order, or to edit, refuse to post or to remove any information or materials, in whole or in part, in EYESPY’s sole discretion.

EYESPY implements reasonable and appropriate organizational, physical, and technical security measures to protect any data, such as personal information, meta-data or otherwise, that EYESPY collects from you.  These security measures aim to maintain the confidentiality, integrity and availability of your personal data against any accidental or unlawful destruction, alteration, and disclosure, as well as against any other unlawful processing.  EYESPY uses commercially reasonable methods, technology and tools to secure your personal data from unauthorized access, use or disclosure. EYESPY secures the personally identifiable information you provide in the website in a controlled, secure environment, protected from unauthorized access, use or disclosure. 

EYESPY takes great measures to provide you with the best experience you can have while using the website. However, EYESPY has no control over the conduct of any user, and disclaims all liability in this regard.  Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made. 

EYESPY will retain your personal data for the duration it deems necessary for its reasonable business needs to ensure full delivery and performance of the services you require or for as long as necessary to fulfill the purposes EYESPY collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, or for complying with any applicable law, regulation, legal process or governmental requests.    

To determine the appropriate retention period for personal data, EYESPY shall consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which EYESPY process your personal data and whether EYESPY can achieve those purposes through other means, and the applicable legal requirements.  

EYESPY recognizes and adheres to your rights to your personal data as provided under relevant data privacy laws.  At any time you may deem necessary or convenient, you may correct, edit, modify or update the personal information or sensitive personal information that you provided in the website.

Further, you have the right to: 

  1. access, retrieve, copy, and otherwise be informed about your personal data that was processed, manner by which such data were processed, date when your personal data was last accessed and modified;
  2. dispute the inaccuracy in your personal data;
  3. suspend, withdraw, or order the blocking, removal, or destruction of your personal data from EYESPY’s system;
  4. be indemnified for any damages you may have sustained due to such inaccurate, incomplete, false, unlawfully obtained or unauthorized use of your personal data attributable to EYESPY’s fault or negligence; and/or
  5. object to the processing of your personal data, including processing for direct marketing, automated processing or profiling.

Should you wish to exercise any of the foregoing rights, please contact us by sending an email to eyespy@philippinedetectives.com.  EYESPY reserves the right to amend, alter or otherwise modify this Notice from time to time, at EYESPY’s sole discretion.